FAQs

We offer free standard shipping (4 to 10 business days) on all orders delivered within the continental USA.

If you reside outside of the continental USA, or if you want your order to arrive sooner, please select an alternate shipping method at checkout. Shipping costs vary according to the type, size, weight of a product, as well as shipping method, and shipping destination. You can view the shipping fees at checkout before you finalize your order.

Your order should arrive within 4 to 10 business days after your payment is cleared.

Please use the “Contact Us” form which will send your question to us via email. We check email frequently.

Our mailing address is:

167-169, Great Portland Street Fifth Floor London W1W 5PF

Yes, if you have created an account with us and placed orders previously you can see those orders by logging into your account and select “Orders”.

Our system processes your payment as soon as your order is placed. 

Please contact us and we can see if we can obtain the product you are looking for.

Contact us immediately with the problem so we can work it out.

Absolutely. Please contact us as soon as possible, and we’ll be glad to assist you.

Please use our contact form to email us and we will remove your registration information.